Summary

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Describe the incident, problem, or other issue that the user might be experiencing.

Be sure to include the versions of the software that might experience these symptoms (if applicable).

• If necessary
• Provide a bulleted list

Attach screenshots if appropriate

Cause

Describe the cause of the incident, problem, or other issue that the user might be experiencing.

Be sure to include the versions of the software that might cause these symptoms (if applicable).

• If necessary
• Provide a bulleted list

Resolution or Workaround

Method 1: Use a second-level header to describe multiple methods

Describe how to resolve the incident, problem, or other issue that the user might be experiencing.

Be sure to include the versions of the software for which this resolution will work (if applicable).

1. If necessary
2. Provide a numbered list
3. Of steps

More Information

If more information is necessary, provide that here.

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