RabbitMQ fails to start and is stuck in a crash loop backoff after upgrading to SAS® Viya® 2024.11


If you upgraded to SAS Viya 2024.11 without applying all updates to SAS® Viya® 2024.08, SAS® Viya® 2024.09, or SAS® Viya® 2024.10, or if you upgraded without following the SAS Viya 2024.11 "Ensure RabbitMQ Feature Flags Are Enabled" deployment note, the RabbitMQ pods fail to start and are stuck in a crash loop backoff. As a result, SAS Viya will not be operative, and the following error occurs:

Feature flags: `direct_exchange_routing_v2`: required feature flag not enabled! It must be enabled before upgrading RabbitMQ

Click here to view the full log.

To recover SAS Viya 2024.11, see the instructions in SAS Note 69017, "RabbitMQ pods fail to start in a SAS® Viya® environment."