This SAS KB Article documents what to do if you encounter issues when installing the SAS^® Anti-Money Laundering / SAS^® Compliance Solutions 7.1. hot fix. This information is not relevant for any other version of the software.

If you are applying the hot fix to a new SAS^® Anti-Money Laundering deployment, review Apply SAS Anti-Money Laundering Hot Fixes on a New Installation and confirm that you have followed the sequence of tasks that it documents exactly.

Once you have checked that or if you are applying the hot fix to an existing SAS^® Anti-Money Laundering deployment, review the documentation for your operating system from Compliance Solutions 7.1 hot fix downloads and confirm that you have followed the sequence of tasks that it documents exactly.

Logs to collect and review:

• Compute tier(s)
  • sashome-directory/InstallMisc/InstallLogs/antimnycmn_*_7.1_*Install*.log
  • SAS-configuration-directory/LevX/Applications/SASComplianceSolutions/<Business_Unit_X>/config/hotfix_from_*.log
  • SAS-configuration-directory/LevX/Applications/SASComplianceSolutions/<Business_Unit_X>/config/post_db_from_*.log
  • SAS-configuration-directory/LevX/Applications/SASComplianceSolutions/<Business_Unit_X>/config/fcf_update.log
  • SAS-configuration-directory/LevX/Applications/SASComplianceSolutions/<Business_Unit_X>/config/rc_update_*.log
  • SAS-configuration-directory/LevX/Applications/SASComplianceSolutions/<Business_Unit_X>/config/build.log
  • SAS-configuration-directory/LevX/Applications/SASComplianceSolutions/<Business_Unit_X>/ddl/*HF*_ddl.sql
• Middle tier(s)
  • sashome-directory/InstallMisc/InstallLogs/antimnylndin_*_7.1_*Install*.log
  • SAS-configuration-directory/LevX/Applications/SASComplianceSolutions/<Business_Unit_X>/configmid/*.log
• VA Tier(s)
  • sashome-directory/InstallMisc/InstallLogs/csmidlasrc*.log

If a review of the logs does not provide a solution, contact SAS Technical Support. Provide the logs documented above and answers to the following questions:

• 1. Which level of hot fix was the system at before the new hot fix was deployed / configured?
• 2. Where in the hot-fix installation and deployment process does the issue occur?
• 3. On which tier does the issue occur?
• 4. On which Business Unit does the issue occur?