For problems with indexing that you encounter when you run the updateindex script in SAS Risk Governance Framework, follow these steps to enable debugging:

1. Create a backup copy of the updateindex.config file that resides in SAS-configuration-directory/LevN/Applications/SASRiskGovernanceFrameworkAdministrativeTools/dbscripts.

 

2. Then, edit the original updateindex.config file, as follows:

• • • Change the logging level for the following logger to DEBUG:
      log4j.category.com.sas.oprisk.server.search=DEBUG
    •  Increase the value for MaxFileSize to 25 MB, as shown below:

3. Save the updateindex.config file.

 

4. Rerun the updateindex script again to re-create the error and to collect the following files:

• • the console output that is generated when you run the script
  • the monitor.log file that resides in the SAS-configuration-directory/LevN/Applications/SASRiskGovernanceFrameworkAdministrativeTools/dbscripts
  • the Solr log files that reside in Solr-installation-directory/server/logs/* (zip the log files into a compressed directory)
  • the managed-schema file that resides in Solr-installation-directory/server/solr/rgf/conf
  • the solrconfig.xml file that resides in Solr-installation-directory/server/solr/rgf/conf

Gather the files that are listed above and send them to Technical Support for further troubleshooting.