When you create reports or explorations that use geo maps, no maps are displayed when you drag and drop the fields into the visualization. The data points are shown as bubbles. However, no map appears in the background.

The geo maps are downloaded in real-time from servers that are hosted at SAS. In this situation, when the middle-tier host sends a request through a forward proxy server, no maps are displayed. If the requests to the map servers are made via HTTP and you experience this problem, do one of the following depending on your operating system:

• For UNIX operating environments, add the following Java Virtual Machine (JVM) options to the SAS-configuration-directory/Lev1/Web/WebAppServer/SASServer12_1/bin/setenv.sh file:
   

-Dhttp.proxyHost=proxy-server-name -Dhttp.proxyPort=proxy-port-number

• For Windows operating environments, add the following JVM options to the SAS-configuration-file/Lev1/Web/WebAppServer/SASServer12_1/conf/wrapper.conf file:
   

Note: In these options, nn specifies the next sequential numbers.

If the requests to the map servers are made via HTTPS, add the following options instead: 

• For UNIX, add the following options: 

• For Windows, add the following options: 

If you are not sure whether you should use HTTP or HTTPS, check the va.SASGeomapCommunicationProtocol property in SAS^® Management Console. For more information about that property, see the Properties Reference in SAS^® Visual Analytics 7.5: Administration Guide. 

Additional Options

For UNIX

You should also set the following option to the host name of the middle-tier machine in order to keep local requests (such as Web Infrastructure Platform requests) from going through the proxy server:

For Windows

You should also set the following option to the host name of the middle-tier machine in order to keep local requests (such as Web Infrastructure Platform requests) from going through the proxy server:

Note: In these options, nn specifies the next sequential numbers.

If the forward proxy server requires authentication, you also need to add the following options:

Notes

• After you add the above options, restart the SAS^® Web Application Server.
• NT LAN Manager (NTLM) authentication is supported starting with the third maintenance release of SAS^® 9.4. For more information about the types of authentication methods that are supported for a forward proxy, refer to the following resource: SAS^® 9.4 Intelligence Platform: Middle-Tier Administration Guide, Fourth Edition - Enabling Support for Forward Proxy Authentication
• These options do not impact access to the map servers from SAS^® Visual Analytics Apps.